Managed Services
Managed Services are essentially the same as Shared Services, with one major difference that comes in two words; responsibility and accountability.
We offer a discreet service and are proud of our tightly defined business processes that help solve specific business needs
Managed services is a centralised management of services previously held by a company in separate departments, areas or locations. These include services that can be shared between different divisions; for example, the recruitment of an entire retail chain could be managed from a central office.
Manged services may also apply to partnerships between separate companies, in which case telecommunications and maintenance services could be shared between tenants of an office building.
Companies that implement managed services can benefit from significant cost savings by standardising procedures and achieving economies of scale.
The practice is designed to reduce costs while improving the quality of services provided jointly. The concept of shared services was first introduced in the 1980’s, but was restricted to technology, now it has been proven, it is possible to share all Head Office services.
A typical Head Office has departments where a director or manager is responsible for the quality control and management of their team. A smallish business may not need all these directors. Directors are an expensive resource.
This reduction in headcount could propel a business from loss making or treading water to becoming profitable.
A robust infrastructure
A pool of trained staff
Proven systems
Tested processes
Understanding of outsourcing
